Pontoon Rental FAQ
Weather, refunds, capacity, dogs aboard and what Florida requires before you take the helm. All of it in one place.
Before you book
The Things People Ask Us Most
Whether you're planning a relaxing day at the sandbar, cruising Boca Ciega Bay, exploring the Intracoastal Waterway, or independently hiring a captain so everyone can relax and enjoy the day, Tampa Bay Pontoon Rentals makes getting on the water simple.
Rental Questions
Departure, requirements, policies and what to expect on the day.
All rentals depart from the City of Gulfport Municipal Marina, located at 4630 29th Ave South, Gulfport, FL 33711.
When you arrive, head inside the main marina office near the fuel dock and you will be directed from there.
Before departure, the renter/operator must complete all required paperwork, vessel orientation, and safety briefing.
Please arrive early enough to complete the check-in process without reducing your scheduled rental time.
The renter must be at least 21 years old and have a valid driver's license.
All operators must also meet applicable Florida boating-safety education requirements.
The renter is responsible for ensuring that they and any additional person designated to operate the vessel meet all applicable requirements and are competent to safely operate a pontoon boat of this type.
All operators must satisfy applicable Florida boating-safety education requirements.
Depending on the operator's date of birth and applicable Florida law, boating-safety education documentation or temporary certification may be required before operating the vessel.
If you're unsure what you need, contact us before your rental.
Our rental agreement is structured as a bareboat charter.
Tampa Bay Pontoon Rentals provides the vessel without a captain or crew. The renter, also referred to as the charterer, assumes operational control and responsibility for the vessel during the rental period.
You may operate the vessel yourself if you meet all applicable requirements, or you may independently select and hire a qualified captain at your own expense.
Yes.
If you would rather sit back and enjoy your day on the water, you may independently select and hire a qualified captain.
For your convenience, Tampa Bay Pontoon Rentals may provide information regarding independent captains who are familiar with our vessels and local waterways. The renter retains the right and responsibility to select and hire their captain.
Captain services are separate from the vessel rental. Unless otherwise expressly stated, captain fees are paid directly to the captain and are subject to the agreement between the renter and that captain.
Maximum occupancy is determined by the manufacturer's capacity information posted on the specific vessel.
Neither the maximum number of persons nor the applicable weight limitations may be exceeded.
Everyone aboard counts toward applicable capacity limitations, including the renter and any independently hired captain or crew.
Tampa Bay Pontoon Rentals will review applicable vessel capacity during your orientation.
Yes.
Every rental includes a required vessel orientation and safety briefing before departure.
This includes important information about vessel operation, safety equipment, local waterways, operating boundaries, shallow or restricted areas, weather considerations, and emergency procedures.
The vessel may only be operated within designated and approved Tampa Bay waters.
Operation in the open Gulf of Mexico is prohibited unless specifically approved in writing by Tampa Bay Pontoon Rentals.
Renters must avoid restricted, shallow, hazardous, or prohibited areas and comply with all applicable USCG, FWC, Pinellas County, Gulfport, and maritime requirements.
Approved operating boundaries and important local hazards will be reviewed during orientation.
No. Fishing from our rental vessels is currently prohibited.
Towing and watersports are prohibited unless specifically approved by Tampa Bay Pontoon Rentals.
If you have a particular activity in mind, contact us before booking.
Swimming and sandbar stops may be permitted when consistent with the rental agreement, location, conditions, and applicable regulations.
Always exercise caution around the vessel and propeller and follow the instructions provided during your safety briefing.
Access rules for beaches, islands, parks, preserves, and sandbars can vary. Renters are responsible for following all posted and applicable regulations.
Yes. Renters and passengers may bring alcohol aboard when otherwise lawful.
However, no person may operate the vessel while impaired by alcohol, drugs, medication, or any other substance that interferes with safe operation.
Tampa Bay Pontoon Rentals maintains zero tolerance for impaired vessel operation.
Impaired or dangerously unsafe operation may result in immediate termination of the rental without refund and may be reported to the appropriate authorities.
No.
Illegal drugs and impaired vessel operation are strictly prohibited.
Yes, with prior approval.
A maximum of two dogs per vessel is permitted unless otherwise approved.
A $50 non-refundable additional cleaning fee per rental applies when one or more approved pets are brought aboard. The $50 fee is per rental, not per dog, and helps cover additional routine cleaning associated with pet hair, dander, sand, odor, and similar pet-related cleanup.
The renter remains responsible for excessive cleaning or damage caused by an animal beyond ordinary cleaning.
Renters are responsible for bringing any necessary pet flotation devices, leashes, food, water, bowls, and other supplies.
Qualifying service animals are accommodated in accordance with applicable law and are not considered ordinary pets for purposes of our standard pet-cleaning fee.
The standard $50 pet-cleaning fee is not automatically charged solely because a renter is accompanied by a qualifying service animal.
The renter remains responsible for actual damage or extraordinary cleaning caused by an animal to the same extent Tampa Bay Pontoon Rentals charges other renters for comparable damage or extraordinary cleaning.
No.
Fuel is not included in the rental price.
The renter is responsible for paying for the fuel used during the rental at the conclusion of the rental.
The vessel must be returned on time, reasonably clean, and without new damage.
The renter is responsible for damage, loss, theft, grounding, missing equipment, excessive cleaning, fuel, and other applicable charges occurring during the rental.
Your scheduled return time does not automatically change because you arrive late.
Arriving late does not entitle the renter to a refund, credit, or extension of the scheduled rental period.
Please arrive early enough to complete check-in, paperwork, vessel orientation, and the required safety briefing.
We provide a 15-minute grace period after the scheduled return time.
For returns 16 to 30 minutes late, a fee of $2 per minute applies.
For returns more than 30 minutes late, a $150 late-return fee applies in place of the per-minute late fee.
Applicable charges may be deducted from an authorized security deposit or charged to the payment method on file.
Florida weather can change rapidly, and rain or thunderstorms appearing in the forecast do not automatically mean that a rental will be canceled.
Tampa Bay Pontoon Rentals determines whether its vessel may safely depart based on conditions affecting the rental.
If Tampa Bay Pontoon Rentals cancels the rental before departure because conditions are unsafe, the renter may reschedule or receive a refund of eligible vessel-rental amounts paid directly to Tampa Bay Pontoon Rentals.
If Tampa Bay Pontoon Rentals has not canceled the rental and the renter chooses not to depart because of weather concerns, the standard cancellation policy applies.
Safety always comes first.
If conditions deteriorate, the operator should use appropriate judgment, seek safe harbor when necessary, and contact Tampa Bay Pontoon Rentals.
There are no refunds for a voluntary early return because of weather when Tampa Bay Pontoon Rentals has not canceled or terminated the rental.
No.
Voluntary early returns are not eligible for refunds or prorated rental charges.
This includes early returns resulting from changes in plans, passenger preference, seasickness, fatigue, or weather when Tampa Bay Pontoon Rentals has not canceled or terminated the rental.
If Tampa Bay Pontoon Rentals determines before departure that the assigned vessel is unavailable or not reasonably fit for the rental, we may provide another available comparable vessel, reschedule the reservation, or refund eligible vessel-rental amounts paid directly to Tampa Bay Pontoon Rentals.
If a Company-attributable mechanical problem substantially interrupts the rental after departure, Tampa Bay Pontoon Rentals may provide an appropriate credit, rescheduling option, replacement vessel, or prorated refund depending on the circumstances.
This does not apply to problems caused by grounding, collision, misuse, unauthorized operation, failure to follow instructions, or other renter-caused incidents.
Yes.
Tampa Bay Pontoon Rentals may terminate or restrict use of the vessel for unsafe or impaired operation, unauthorized operators, overloading, prohibited activities, operation outside approved boundaries, violation of applicable law, material violation of the rental agreement, or other conduct creating an unreasonable safety risk.
Rentals terminated because of renter or passenger violations are not eligible for refunds.
The renter is responsible for complying with applicable federal, state, local, USCG, FWC, and maritime requirements.
The renter is responsible for fines, citations, penalties, recovery costs, or other expenses resulting from operation of the vessel during the rental.
Major credit and debit cards are accepted through our approved booking and payment providers.
Any applicable deposit, payment authorization, remaining balance, fuel charge, cleaning charge, or other fee will be disclosed through the reservation process and/or rental agreement.
Cancellation and refund eligibility depends on when and why the reservation is canceled.
Please review our complete Refund & Cancellation Policy before booking.
Reservations made through third-party booking platforms may be subject to additional or different terms associated with that particular reservation.
Still Have a Question?
Give us a call at (813) 445-7223, or send us a message online. We are happy to sort out a certificate, a headcount or a dog question before your date.
For trip planning, where to anchor, how far Shell Key is, which pass to run at low tide, start with the areas we serve and the Tampa Bay boating blog. The full refund, cancellation and privacy terms are on our refund and privacy policies.
We operate Monday through Sunday, 9:00 AM to 7:00 PM, by appointment only.